Refund policy
Digital Product Refund Policy
Last updated: August 15, 2026
Landon Veynor sells digital content only. No physical item is shipped.
Instant delivery
After successful payment, access to the e-book is provided digitally through a download link and/or email. Please make sure the email address entered at checkout is correct.
When you can request help or a refund
Contact us within 14 days of purchase if:
- you were charged more than once for the same order;
- you did not receive access and we are unable to restore it;
- the file is corrupted or cannot be opened and we cannot provide a working replacement; or
- the digital product is materially different from its description.
To request assistance, email korisnikee@gmail.com with your order number, purchase email, and a short description of the issue.
Change of mind
Because digital access is supplied immediately, we generally do not offer refunds solely for change of mind after the e-book has been delivered, accessed, or downloaded, except where applicable law requires otherwise.
EU/EEA and other statutory rights
Nothing in this policy limits any mandatory consumer rights that apply to you. Where applicable law provides a withdrawal period for digital content, that right remains available unless it has been validly waived. If you expressly request immediate digital delivery and acknowledge that beginning delivery ends your withdrawal right, the right of withdrawal may end when delivery begins. Statutory remedies for digital content that is faulty, inaccessible, or not as described remain unaffected.
Approved refunds
If a refund is approved, it will be sent to the original payment method. Please allow up to 10 business days for processing after approval; your bank or payment provider may require additional time.
Contact
Questions about this policy can be sent to korisnikee@gmail.com.